Accessibility at Stanley Arts
Access Statement
Our Accessibility Champion is Daniel Winder – if you have any questions regarding access, don’t hesitate to contact him at dan@stanleyarts.org. If you have an enquiry regarding a specific place and access requirements, please email our Events Team at bookings@stanleyarts.org or call 020 8251 0184.
Stanley Arts is an arts and performance centre in South Norwood and is part of the historic Stanley Halls complex. The closest public transport is at Norwood Junction station which is on the Thameslink, Southern and Overground networks. A range of buses run along the High Street as well as up South Norwood Hill past Stanley Arts with a bus stop outside the venue.
The buildings managed under the name Stanley Arts are comprised of an art gallery, a large performance hall (Stanley Hall), two assembly rooms (the Society & the Assembly) and range of small artist studios. The whole complex is part of a Grade II listed Edwardian site.
Listed below are specific access statements for each of our main public spaces.
Stanley Hall
Wheelchair access
Access for wheelchair users is separate from the main entrance, it is the fifth and final entrance on your right as you are coming up the hill, below the clocktower. This entrance is accessed via a ramp with a push button for a power assisted door which leads to a lobby. The accessible toilet is on the left as you come through this entrance. Once in the gallery lobby, pass the doors in front – which lead to the gallery or turn right towards the main hall lobby. From here take the double doors on your left to enter the main Stanley Hall.
At the end of January 2021 we received disabled stage lift to arrive. This mobile unit allows disabled people to access the stage in the main hall. The unit requires a second person to operate it.
The buildings are on a hill and the main entrance to Stanley Hall is through the third door as you are coming up the hill. The main entrance has three steps up to the doors under the ‘Stanley Hall’ signage. Once in the entrance there is a lobby with doors to your left into the gallery lobby, doors in front into the main hall, stairs up to the balcony on both left and right sides, and a former ticket booth to your right.
The door straight ahead leads under the balcony of the main space with two toilets on your right. One toilet has one urinal and one cubicle, and the other has two cubicles. The corridor leads through to the main space which is a large Hall with very high ceilings and balcony at one end and a raised stage at the other. The main Hall, corridor, toilets and lobby are all on one level.
Hearing assistance
A hearing assistance system is in place in the Stanley Hall. This system is connected to the PA which means that it typically only picks up sound from a performance which is coming via a microphone or backing music and not the general sound in the auditorium.
This system can be accessed via three options.
Option One:
You can download the WaveCAST Receiver app which allows listeners to hear the audio on their personal, wifi connected devices, such as a mobile phone. The WaveCAST App can be downloaded from the Google Play Store for Android devices or the Apple App Store for iOS devices.
IOS – WaveCAST App
Android – WaveCAST App
Simply connect to the Stanley Arts Guest wifi and select Stanley Hall – PA Feed.
Option Two:
You can ask a member of staff to borrow a receiver device which can be connected to the system using headphones. It is also possible to bring your own headphones to connect to the borrowed device.
Option Three:
You can borrow a neckloop which is designed to magnetically couple the audio output from our system into a hearing aid equipped with a T-Coil. This should be borrowed alongside a receiver device which the neckloop plugs into.
Place the neckloop over your head and around your neck. Plug the neckloop the receiver device and turn it on and set to a moderate volume. Turn the switch on your hearing aid to the T position and adjust the volume for comfortable listing. If the sound is weak, increase the volume on the receiver device, then on your hearing aid.
Gallery, Social Cafe and Coworking Space
Wheelchair access
Access for wheelchair users is separate from the main entrance, it is the fifth and final entrance on your right as you are coming up the hill, below the clocktower. This entrance is accessed via a ramp with a push button for a power assisted door which leads to a lobby. The accessible toilet is on the left as you come through these entrances. Once in the gallery lobby, pass the doors in front – which lead to the gallery. From the gallery there are two sets of double doors on your right that lead to the main Stanley Hall. The gallery, main Stanley Hall and lobbies are all on the same level.
The buildings are on a hill and the direct entrance to the gallery is through the fourth door as you are coming up the hill. The entrance has two steps up to the doors. Once in the entrance there is a lobby with doors to your left into the disabled ramp lobby and disabled toilet, doors in front into the gallery, and doors to your right into the main hall lobby.
The doors straight ahead from the gallery lobby lead directly into the gallery. The gallery is a long rectangular space with an events bar along the left. There are two sets of doors on the right which take you into the main hall. The gallery, main hall, toilets and lobby are all on one level.
The door to the right from the gallery lobby leads into the main hall lobby, then past the stairs, and taking the doors to the left will bring you into a corridor under the balcony of the main hall. Here on your right are two sets of toilets. One toilet has one urinal and one cubicle, and the other toilet has two cubicles.
Hearing assistance
A hearing assistance system is in place in the gallery. This system is connected to two microphones behind the bar which typically pick up sounds from around the space at either end of the bar.
This system can be accessed via three options.
Option One:
You can download the WaveCAST Receiver app which allows listeners to hear the audio on their personal, wifi connected devices, such as a mobile phone. The WaveCAST App can be downloaded from the Google Play Store for Android devices or the Apple App Store for iOS devices.
IOS – WaveCAST App
Android – WaveCAST App
Simply connect to the Stanley Arts Guest wifi and select Gallery Bar – 1 for the side nearest the main doors or Gallery Bar – 2 for the side towards the back of the gallery.
Option Two:
You can ask a member of staff to borrow a receiver device which can be connected to the system using headphones. It is also possible to bring your own headphones to connect to the borrowed device.
Option Three:
You can borrow a neckloop which is designed to magnetically couple the audio output from our system into a hearing aid equipped with a T-Coil. This should be borrowed alongside a receiver device which the neckloop plugs into.
Place the neckloop over your head and around your neck. Plug the neckloop the receiver device and turn it on and set to a moderate volume. Turn the switch on your hearing aid to the T position and adjust the volume for comfortable listing. If the sound is weak, increase the volume on the receiver device, then on your hearing aid.
Society Room
Wheelchair access
Access for wheelchair users is through the main corner entrance, the first entrance on your right as you are coming up the hill. This entrance is accessed via a ramp and leads into a lobby with automatic doors which in turn leads to a disabled lift. This lift brings you down to the Society Room level. The accessible toilet is behind you on the left as you come out of the lift.
The buildings are on a hill and the main entrance for the Society Room is through the first door on the corner as you are coming up the hill. This entrance has five steps up to the doors under the visible ‘Stanley Arts’ sign. Next to these steps is a separate ramp which will also bring you to the entrance double doors. Once inside the entrance there is a lobby with a room to your left – which is an office. – and a set of double doors directly ahead which take you into the stairwell. Once through these doors, directly in front of you, is a disabled lift that goes down to the Society Room level. To your right is a set of 14 steps that take you down to the Society Room level as well. To your far left is the entrance to a toilet with three urinals and two cubicles. And up to the left is a set of stairs that go up to the Assembly Room.
Coming down to the lower Society Room from the main entrance you will see two double doors that go into the main Society Room, and behind you to your left, by the side of the lift, is a disabled toilet.
An alternative entrance to the Society Room is found towards the bottom of Cumberlow Avenue on the side of the building. This entrance is sometimes used for classes, parties and other uses. This entrance is on the left as you go down Cumberlow Avenue. Over the entrance you will see is written ‘Society Room’ there are two steps up as you come in through this entrance. In the small lobby you will see a set of double doors to your left that takes you into the Society Room and to your right is a small single cubicle toilet.
Hearing assistance
A hearing assistance system is in place in the Society Room. This system is connected to a microphone in the room which typically picks up sounds from around the space.
This system can be accessed via three options.
Option One:
You can download the WaveCAST Receiver app which allows listeners to hear the audio on their personal, wifi connected devices, such as a mobile phone. The WaveCAST App can be downloaded from the Google Play Store for Android devices or the Apple App Store for iOS devices.
IOS – WaveCAST App
Android – WaveCAST App
Simply connect to the Stanley Arts Guest wifi and select Society Room.
Option Two:
You can ask a member of staff to borrow a receiver device which can be connected to the system using headphones. It is also possible to bring your own headphones to connect to the borrowed device.
Option Three:
You can borrow a neckloop which is designed to magnetically couple the audio output from our system into a hearing aid equipped with a T-Coil. This should be borrowed alongside a receiver device which the neckloop plugs into.
Place the neckloop over your head and around your neck. Plug the neckloop the receiver device and turn it on and set to a moderate volume. Turn the switch on your hearing aid to the T position and adjust the volume for comfortable listing. If the sound is weak, increase the volume on the receiver device, then on your hearing aid.
Assembly Room
Wheelchair access
Access for wheelchair users is currently not possible for this space. If you would like to speak to any of our team about accessibility, don’t hesitate to contact us at info@stanleyarts.org, or call us on 020 8251 0184.
The buildings are on a hill and the main entrance for the Assembly Room is through the first door on the corner as you are coming up the hill. This entrance has five steps up to the doors under the visible ‘Stanley Arts’ sign. Next to these steps is a separate ramp which will also bring you to the entrance double doors. Once inside the entrance there is a lobby with a room to your left – which is an office – and a set of double doors directly ahead which take you into the stairwell. Once through these doors, directly in front of you, is a disabled lift that goes down to the Society Room level. To your right is a set of 14 steps that take you down to the Society Room level as well. To your far left is the entrance to a toilet with three urinals and two cubicles. And up to the left is a set of 14 stairs that go up to the Assembly Room.
Coming up to the Assembly Room level, on your left, up a further three stairs, is the entrance to a single small toilet cubicle sitting in the right hand corner of a larger old cloakroom. Alternatively, standing at the top of the main stairs, directly ahead you will see a pair of double doors that take you into the Assembly Room.
In the far corner of the Assembly Room you will see a single door. This leads to a bridge that takes you to the backstage corner of the main stage in the main Stanley Hall.
Hearing assistance
A hearing assistance system is in place in the Assembly Room. This system is connected to a microphone in the room which typically picks up sounds from around the space.
This system can be accessed via three options.
Option One:
You can download the WaveCAST Receiver app which allows listeners to hear the audio on their personal, wifi connected devices, such as a mobile phone. The WaveCAST App can be downloaded from the Google Play Store for Android devices or the Apple App Store for iOS devices.
IOS – WaveCAST App
Android – WaveCAST App
Simply connect to the Stanley Arts Guest wifi and select Assembly Room.
Option Two:
You can ask a member of staff to borrow a receiver device which can be connected to the system using headphones. It is also possible to bring your own headphones to connect to the borrowed device.
Option Three:
You can borrow a neckloop which is designed to magnetically couple the audio output from our system into a hearing aid equipped with a T-Coil. This should be borrowed alongside a receiver device which the neckloop plugs into.
Place the neckloop over your head and around your neck. Plug the neckloop the receiver device and turn it on and set to a moderate volume. Turn the switch on your hearing aid to the T position and adjust the volume for comfortable listing. If the sound is weak, increase the volume on the receiver device, then on your hearing aid.
Scene Dock
Wheelchair access
Access for wheelchair users is currently not possible for this space. If you would like to speak to any of our team about accessibility, don’t hesitate to contact us at info@stanleyarts.org, or call us on 020 8251 0184.
The buildings are on a hill and the main entrance for the Scene Dock is through the second door as you are coming up the hill with the number 12 on it. This entrance leads to a narrow alley which runs down past some steps on your left, a door on your right, and then down past the entrance of the living room which is the second door on your right. Directly ahead there is a small ramp that leads onto the open decking at the back. Across this decking, down one step, and on your left down two more steps is the door way to the Scene Dock. Once through this door there is a small stone landing which leads to a set of ten narrow wooden steps with a handrail on both sides down to the Scene Dock floor. On the far side of the scene dock is a narrow door that leads to a storage room, passing through this room and through the door on your right leads to the bottom of a stairwell. Going up the stairs on your left takes you up to the next landing. Here there is a single cubicle toilet.
The Living Room
Wheelchair access
Access for wheelchair users is through the alley entrance, the second entrance on your right as you are coming up the hill. The route down to the living room is down a slope. Access into the living room, accessible toilet and indoor space is all on one level through the doors on your second right. To access the decking go back out to the alley and carry on beyond the living room entrance, up the small ramp and this will bring you to the decking at the back of the living room.
The buildings are on a hill and the main entrance for the living room is through the second door as you are coming up the hill with the number 12 on it. This entrance leads to a narrow alley which runs past some steps on your left, a door on your right, and then down to the entrance of the living room which is the second door on your right. Directly ahead there is a small ramp that leads onto the open decking at the back. Inside the living room to your right and directly ahead is an open doorway. Through the open doorway the disabled toilet is to your right and the indoor seating area is to your left. From the indoor seating area there is a single door out onto the outdoor deck which is accessed by going down two steps.
Yard Bar
Wheelchair access
Access for wheelchair users is through the back gates at the bottom left hand corner of Cumberlow Ave which runs along the side of the building. Passing through the outer and inner gates brings you into the yard with the Yard Bar on your left. Access through the back gates is best pre-organised with a member of Stanley Arts staff. There are no nearby accessible toilet facilities to the lower yard bar. The nearest accessible toilet requires you to go back out onto Cumberlow Ave, up South Norwood Hill to the main alley entrance, the second door on your right, down the alley and into the living room which is the second door on your right. The accessible toilet is past the first room and on your right.
The buildings are on a hill and the main entrance for the Yard Bar is through the second door as you are coming up the hill. This entrance leads to a narrow alley which runs down past some steps on your left, a door on your right, and then down past the entrance of the living room which is the second door on your right. Directly ahead there is a small ramp that leads onto the open decking at the back. Across this decking, down one step, round to the right and down eight more steps brings you to the level of the Yard. The Yard Bar is on your right, serving through the garage doors. There is a high step to get up to the yard bar counter.
